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The Repsol Customer Area is Your Online Office, formerly the online office of Viesgo until its acquisition by Repsol Luz y Gas. In Repsol Clients will be able to make the necessary arrangements in their electricity or gas contracts and perform a series of free online procedures that we show you below.
From the Repsol customer area, users can manage their electricity and natural gas contracts free of charge, as well as carry out different procedures and formalities without the need to make calls or go to a Repsol sales office.
The Repsol customer area allows users to quickly and easily access all their bills in order to keep track of their consumption and compare it with their consumption history from previous billing periods.
To do this, the customer must access the Repsol customer area and click on the «Bills» area, where they can see the bill for each billing period in detail. The user will be able to see their consumption through different graphs that measure consumption by hours, days or months. It can also be measured both in euros and in kWh.
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The Repsol Luz y Gas online office, now known as Repsol Vivit, is an online space that users can access to carry out procedures wherever and whenever they want. We indicate how it works and all the advantages offered by this virtual office.
It should be noted that the consumption of each appliance can only be viewed in the free application of the customer area, not in its online version. In addition, to access this information, the home must have been consuming regularly for at least 6 months of the contract.
It is very important to pay attention to the website you are accessing, as sometimes users try to register in the Repsol Global customer area when in fact they should do so in Repsol Luz y Gas.
One of the great advantages of Repsol Vivit is that users will be able to access any of their invoices whenever they need to, being able to control consumption and its evolution in each billing period.
When logging into the Repsol customer area, the first screen displayed is the accumulated electricity consumption for the current billing period. In order to access and download an invoice, users must:
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The Marketer informs the interested party, or for these purposes potential customer, who may provide their data through the means provided for this purpose by the Marketer, that their personal data will be processed by the Marketer, with the following purpose:
The interested party may exercise, if he/she so wishes, the rights of access, rectification and deletion of data, as well as request that the processing of his/her personal data be limited, oppose the same, request the portability of his/her data, as well as not being subject to may withdraw his/her consent at any time through the procedure detailed in the following paragraph.
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Repsol Luz y Gas offers its customers different tariffs with or without time discrimination with different conditions, prices and discounts. In addition, discover its Savings Commitment, with which you can get better conditions in your electricity contract.
Repsol Luz y Gas electricity tariffs include, 100% free of charge and for 12 months, the Payment Protection Assistant service. With it, customers will be covered for the payment of their bills in the event of unexpected economic situations.
In order to adapt to the needs and consumption habits of those customers who consume more electricity at night and in the early hours of the day, Repsol Luz y Gas offers its tariffs with hourly discrimination.
The Online Night Tariff is the main offer with hourly discrimination of Repsol Luz y Gas. It establishes two electricity prices depending on the period – peak or off-peak – in which the electricity consumption is made.
The Time Discrimination Tariff is a tariff with three periods for consumption and two periods for power that allows the consumer to contract two differentiated tariffs. It is adapted to the new 2.0TD tariffs.